Karina Oktriastra- June 2025The Incompetence May Create The Dysfunctional Workplaces
Mostly in public organizations, workplace is not a byproduct of bad systems or lazy staff. Its more often than not, a reflection of the leader’s incompetence. A leader that have the key to determine how the organization’s will run or just going in the same place all over again, draining the operational budget without having output or outcome. A leader who lacks character, clarity and courage breeds confusion, distrust and disengangement. As the saying goes, “a fish rots from the head down”.
People may get the leadership role through a nasty politics, and then its up to their own moral commitment on how to run the rules. At the core of great leadership lies integrity- even when they got the place with some ‘push’ but people would watch, about how they doing the right thing even when its hard, when no one watching. Incompetents leaders would fail if they talk about values, but not embody them. When they demand loyalty, but betray the trust of their coworkers or clients. They make the staff making sacrifice, yet unwilling to sacrifice their own ego or convenience.
Albert Schweitzer have a great quote for that “example is not the main thing in influencing others. It is the only thing”. If the leader can’t show the right moves, they can create the rejection and rebellion that would run on the grass. A dysfunctional workplace under poor leadership marked by indecisiveness, finger-pointing, and a lack of psychological safety. Team members would afraid to speak up, reluctant to take initiatives, and unsure where the organizations heading. Eventually, the best ones leaves, other may rest stay and survive- but stop thriving.
What A Good Leader Actually Does
In my opinion, with a few workplace in my career. I define the good leadership is not about the charisma, seniority or power. They lead by example, by hearing and understanding our needs, values, strength, to overcome our weakness and then leading to be the best version of ourselves. They’re first to take responsibility, they’re the last to leave when things go wrong, and the first to act when tough choices must be made. They dont just ask people to be better, they show them how. In my experience, most people just want to make their work great and impactful, naturally, if we aim the same purpose, to make things great, the rest would follow the lead without any resistance if there’s no big sacrifice that must been made.
“Before you are a leader, success is about growing yourself. When you become a leader, success is about growing other” - Jack Welch
The best leaders are often not the loudest, but the most consistent. Their people dont fear them, but feel safe around them. They know where the theme is going. And they know their leader wont throw then under the bus to protect their own image. This need trust that made by earning that. That safety-emotional, professional, and ethical- is what separates functional workplaces from toxic ones.
What Incompetent Leaders Leave Behind
To knowing the damage left by poor leadership isnt always immediate. In my observation, it would build the certain situation slowly, that finally the crisis create the other martyr or leadership without position that they would listen and asking the advice or just get the most popular votes.
Sometimes people are not really that lazy, they’re just disillusioned. Most professionals wants to care, but when they dont see the leaders living the values they talk about- integrity, fairness, service- they slowly stop believing in the work, too.
“If you want to improve the organization, you have to improve yourself and the organization gets pulled up with you” - Indra Nooyi.
What Makes a Leader Worth Following
Some core or basic values of leadership in common maybe most of them have:
- Live their values, not pushing people around, but influence and inspire them
- Put team goals above personal gain
- Make people heard, safe to speak, fail and grow
- Consistent of their word and their action- not just charismatic
- Understand that leadership is service- not self-promotion
In the public service, especially the stakes are higher. A director or department head who leads poorly doesnt just damage an office- they damage the public trust. And in this era, maybe the stakes are too high and maybe we cant afford it. The nice workplace are shaped daily by the behaviour and modeled from the top. Great leaders dont have to be perfect, but they have to be authentic and clear about the vision where they were lead. They have to be willing to go first. To be the kind of person other people can rely on when the things get hard. Because when the leader are competent and courageous, people rise. When they’re not, everything else slowly falls apart and would be not nice to work in.
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